People
- Where ownership of a decision actually sits
- Outcomes that depend on a single individual
- Onboarding friction for new hires
Who knows what?
Structure Discovery
You scaled the team. The organization did not scale with it.
The problem.
Scaling from 800 people to 3,000 updates the org chart, not how work happens. Ownership blurs, decisions route through individuals instead of roles, and informal handoffs fail silently. The organization looks structured on paper and runs on workarounds: new hires take longer to become useful, senior people coordinate instead of contribute, and "that's not my responsibility" becomes the default answer.
What OWI does.
OWI maps how work actually flows at your current scale, not how it was intended to flow. We model where ownership has fragmented, where coordination cost is rising, and where the structure is starting to break. This is structure discovery, the first build of your organization's map: a workflow-level read on how the organization holds together before you redesign any part of it.
What the model captures.
Process
- Duplicated workflows and unclear handoffs
- Recurring bottlenecks in execution
- Processes that no longer fit the current scale
Where do handoffs break?
Systems
- Tools used outside their intended purpose
- Shadow systems filling gaps in the official stack
- Systems designed one way, used another
Where is data copied?
What you get.
A ranked, prioritized set of the structural vulnerabilities the organization must resolve to scale cleanly, each tied to where it originates across people, process, and systems.
See your organization's map.
We'll show you how the map is built, how anonymity is protected by design, and how it supports the decision in front of you.